Your Visit to Active Life

With each visit to Active Life we hope our clients fully experience our core values and also achieve success and fulfillment with Active Life's services and products.  This portion of our website is designed to improve the overall experience for clients who are new to Active Life, or existing clients who are seeking additional information about services received from Active Life.  It is customary that Active Life request certain information from both new and existing clients whenever a new service or product is being requested, including:
  • Client demographic and contact information
  • Parent or guardian contact information if client is under 18 years of age
  • Insurance plan information
  • Valid payment method for any out-of-pocket expenses that are due at time of service
  • Acknowledgments of certain federal, state or company policies
  • Physician referral or insurance authorization (if not already on file)

Core Values

Caring - Leadership - High Quality - Accessible - Consistent - Service

Need Help Getting Referred?

If you are a potential client or therapist who would like to be referred to Active Life, please visit our "Refer a Patient" section on our website here.

Preparing for Your Visit

Due to the wide variety of services and products provided by Active Life, the following information is generic and applies to most of Active Life's services.  If you would like additional or more detailed information prior to your visit, please contact Active Life.  For your initial visit with Active Life, please:
  1. Review and be prepared to discuss if possible any past services or products used that are relevant to the services or products ordered from Active Life.  Better outcomes can often be achieved if we fully understand any past successes or failures with similar services or products.  
  2. Bring to your visit any previous products that may help your Active Life practitioner review your past use history, and also may aid in justifying to your insurance the medical necessity of a new device in cases where old devices are not working properly.
  3. Bring appropriate attire that allows convenient access to areas of the body where an Active Life practitioner will be providing services or products.  For example, please bring or wear shorts or loose fitting pants that can be easily rolled above the knee, if your visit relates to a foot and ankle product.
  4. Be prepared to discuss your financial responsibility for services, and contact your insurance company in advance to discuss coverage and to verify if Active Life is a contracted provider through your health plan.  Active Life has its own insurance benefits and verification process that it will complete prior to providing services as well.

Register Prior to Your Visit

Complete your registration online to save time during your visit to Active Life. This form may be used for in-office or TeleHealth visits.